Frequently Asked Questions (fAQS)

All About
My Patterns

What’s the difference between digital patterns and printed charts?

Digital patterns are PDF files you can download instantly after purchase (files will be sent to your email), while printed charts are physical copies printed professionally on a thick matte cover stock paper that I ship directly to you.

Are your patterns beginner-friendly?

While my patterns are perfect for confident beginners, they’re best suited to those who already have some basic stitching knowledge. I include clear instructions, but if you’re looking for in-depth tutorials, YouTube is a fantastic resource!

Are your patterns compatible with Pattern Keeper/Markup R-XP?

No, my charts are not currently formatted for use with Pattern Keeper or Markup R-XP.

Do your patterns come with supplies?

No, the patterns include just the design. You’ll need to purchase your own fabric, thread, and other supplies.

Ordering
and Delivery

I don’t live in the United States. Can I still purchase your patterns?

I am only able to sell within the United States on this website, but you can visit my Etsy shop to get the PDF version of any pattern you like! Learn why…

How will I get my digital pattern?

After your purchase, you’ll get an email with a download link for your digital pattern. Just click the link to save your pattern to your device. You can also access it through your account (in your downloads section) on my website if you choose to create an account.

When will my printed chart ship, and can I track it?

Printed charts typically ship within 1-2 business days, and I’ll send you a tracking number once your order is on its way.

Do you offer wholesale purchasing?

Yes, I offer wholesale purchasing for shops! If you’re interested, please apply here.

How long do I have to download my pattern?

You have 30 days to download it, so make sure to save it to your device as soon as possible.

What if I lose my digital pattern?

If you lose access to your pattern, don’t worry! Send me an email with your order details, and I’ll be happy to help.

Shipping
and Returns

Do you ship printed charts internationally?

No, I currently ship printed charts only within the United States. You can, however, purchase a PDF of any pattern in my Etsy shop. 

Do you offer refunds or exchanges?

Since digital patterns are instant downloads, I’m unable to offer refunds on them. For printed charts, please contact me within 30 days if there’s an issue with your order, and I’ll do my best to make it right.

What if there’s a problem with my order?

If something’s wrong with your order, please reach out right away, and I’ll make it right as quickly as possible.

Copyright
and Usage

Can I sell items made from your patterns?

You may sell items made from my patterns—I only ask that you give credit to me as the designer in writing with the item when you sell it.

Can I share your patterns with others?

Please don’t share or redistribute my patterns. They’re copyrighted and meant for individual use.

Can I give a digital pattern as a gift?

Yes! If you’d like to gift a digital pattern, simply enter the recipient’s email address at checkout so they can receive the download link.

Tips and
Resources

I’m new to cross stitching. Do you have resources to help me?

While I don’t currently offer tutorials, YouTube is an amazing place to find step-by-step guides for every skill level. I highly recommend checking it out!

Can I use a different brand of thread than you recommend?

Of course! You can substitute threads from other brands. A thread conversion chart can help you match the colors.

Do you help with troubleshooting stitching issues?

I don’t offer direct troubleshooting, but there are plenty of great resources online. YouTube, in particular, is a treasure trove of stitching advice!

Discounts
and Support

Do you offer any discounts or promotions?

Yes! Sign up for my newsletter to stay in the loop about promotions, discounts, and new pattern releases.

How can I contact you if I have more questions?

You can use the contact form on my website. I’ll do my best to respond within 24 hours during business days.

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